Hi Sue,

When importing purchase payment (PP) transactions, the allocation can’t be imported, so they turn into purchase payment on account (PA) transactions.

You can allocate these PAs to your outstanding purchase invoice (PI) transactions in Bank accounts > Payments > Supplier payment.

Full info on how to allocate PAs to PIs here.

Thank you Paul
That is what I was hoping to do, however the older invoices are appearing in the Supplier Payment window as PIs but there is no corresponding PA figure to which I can allocate them. If I enter a new payment then my current year's figures will be incorrect.
Regards
Sue

Ok, thanks Sue.

If there are no PAs to allocate the PIs to, it looks as if they weren’t imported. Do your bank balances include the effects of these PPs/PAs? If not you’ll need to import them.

If your bank balances do already include the effects of these payments, then I would expect the value of PIs to double up on your supplier account.

Also run a Check Data in File > Maintenance. Are there any errors reported?

Thanks again Paul
I have done a data check and there are no errors or warnings reported.
I would assume that the bank balances do already include the effects of these PIs and PAs as the entries were made at the time of the transactions, but the PIs are definitely not doubled up on the Supplier Accounts. I was told that the PAs would be imported but just that they could not be automatically allocated.....getting more confused!
Sue

Hi Sue,

If the bank balances do already include the PPs/PAs, I would have expected them to be outstanding along with the PIs, ready for reallocation.

As this isn’t the case our Support team will need to investigate this for you in more depth. You can contact them on 0845 111 5555 or via web chat.

OK Paul.. thanks very much for your help. I'm not in again now until Tuesday of next week so I will contact the Support Team then.
Regards
Sue