Specified report path is invalid

We've recently had the computer which holds our Sage data crash. We thought we'd successfully moved the Company file to a new location, but although everything else is working, we can no longer print customer invoices. The error message we get is "Specificed report path is invalid".  The command works fine in the Demo Data, and all other reports work within the Company. It seems to be only when trying to Print an invoice that we get the error.

Any help much appreciated!

  • Hi Jenny,

    The invoices, statements, remittance etc. are Layouts. The Layouts are always located alongside the data folder, ACCDATA. The Reports are, by default, located on the C:\ drive on each PC.

    When relocating data, the Layouts folder also needs to be relocated as well as the ACCDATA folder.

    For full details and instructions on relocating data click here . This also includes the list of folders that need to be relocated.

    Thanks,

    Brian

  • Thanks Brian. I thought I'd checked that but I think the problem was that we'd relocated the files to a different directory (changing the Company.000 directory) and then on reinstalling Sage the original location had been reinstated - so I was fixing the files in the C drive location when in fact Sage was pointing to the new location instead.

    Now fixed - thank you for your help!
  • Hi Jenny,

    I'm glad it's sorted :)

    Brian
  • Hi 

    I am trying to take reports from sage 50 cloud and am getting specified report path is invalid