Hi Sarah,

You should check that you can open the attachment, either in Outlook if you use it, or by emailing the document to your own email address if youâ€re using a web based mail such as Gmail or Live Mail.

If the document youâ€re emailing from the Sage Accounts software outputs correctly to your email provider, either as a PDF or HTML attachment, and you can access it, the issue opening the attachment lies with the recipientâ€s phone software and they would have to refer to their provider.

Thanks,

Brian