Sage 50 Accounts

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Inactive Products appearing on Sales & Purchase Orders

Posted By Leigh Price over 7 years ago

I have made quite a few redundant products set as inactive - which was a great addition to v22.

However, these inactive products still appear as available to enter on sales and purchase orders. If i try to order one of these products the system does alert me that the item is inactive - but I just worry that other users will just enter through the prompts and it will cause chaos going forward.

I'm assuming that there is no way I can stop these products from appearing in the drop down lists when placing sales and purchase orders and thus removing the chance of them being entered?

Brian Windsor over 7 years ago

Hi Leigh,

At the moment the inactive feature will only exclude the inactive items from the Product List.

As you've noticed, the product will still appear in the list when processing an order, when you select it the prompt appears to warn that it's inactive.

If you apply a filter on the Product List as 'Where inactive is set to no' this will also hide inactive items. This also filters through to the orders screen so the items won't appear when processing orders.

Thanks,

Brian
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Leigh Price over 7 years ago

good thinking! There's always a way (well nearly always :))
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Sage 50 Accounts

Inactive Products appearing on Sales & Purchase Orders

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