Sage 50 Accounts

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Supplier Activity Detail - Tax Code option not remaining on when ticked

Posted By Former_Member over 8 years ago

In Sage 50, when viewing accessing the following section: Supplier -> Activity -> Details the lower details info bar has the option to display Tax Code. However, unlike in other parts of sage where the info bars can be set for personal display and fields can be set to display or not, it appears the Tax Code option here will not stay on permanently and reverts to the off option when you go and view the next supplier. Is there anyway off fixing this? Thanks.

Paul Morgan over 8 years ago

Hi Pat,

This may be due to slight corruption in your data. First check for any errors reported in File > Maintenance > Check Data. If there are errors reported, for full steps on how to fix these, please refer to the following link: https://my.sage.co.uk/public/mydata.aspx

If there are no errors reported in Check Data, open File > Maintenance > Recovery Tools. Take a backup when prompted.

Once the backup has completed, in the Recovery Tools screen select Reindex and Compress All. Once completed, select OK. Repeat this with Recalculate Transaction History, Recalculate Period Values and Recalculate Period Values.

Once done, check that there are still 0 errors reported in File > Maintenance > Check Data. If errors now appear, refer to the link above to resolve these.

If you still have 0 errors, is the Tax Code column in Supplier > Activity > Details now retained?

Regards,

Paul

Sage GB
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Sage 50 Accounts

Supplier Activity Detail - Tax Code option not remaining on when ticked

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