im a current sage 50 essentials user on v24 im trying to download v25 but whenever I try
I get an error saying You do not have access to download this file and when it says If the download button does not appear below, click here.
when I click it, nothing happens,
im signed into mysage
when I do it asks me to link my account and when I enter the correct details it gives me another error:
Access to this account is denied. A pending link request has been found and requires authorisation by an Online Account Administrator.
In a few moments you will be returned to the accounts page.
as I don't have telephone support it seems im stuck as I called that system and it told me to go online
help? all I want to do is download the latest version,