Sorry to repost this issue again but I am desperate to find a solution.
I am using Sage 50c Accounts Essentials.
When I create the email with my remittance attached in pdf format the Extra_Ref value does not appear even though the data field is on the report.
I have tried the previous suggestions about Settings>Bank Defaults and checking the List Invoice/Credit by item line and restarted Sage etc but still no success!
I am not sure if I need to do anything in report designer to make things work!
Would appreciate any help at all on this :-)