FormerMember

Sage Drive isn't recognising that the main pc is online

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Posted By FormerMember

Hello, can anyone help please? I work from home and use Sage Drive to connect to the main pc that has Sage on it. Sometimes when I logon I get a message saying "...The main computer for this Sage Drive company isn’t currently online, before you continue working you must check why..." but I have already checked and the main pc is online. This usually happens the first time I logon each day. Does anyone have an idea why this is happening? Thanks, Donna.

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    Hi Donna,

    Thanks for using Sage City.

    This message appears on the Sage Drive main site if the connection to the Sage Drive service is lost, for example, if the main site has Internet issues, or if you need to update to a Sage Drive compatible version of your software.

    You can find full info on how to check and resolve this here.

    If this has answered your question please click More > Verify Answer.

    Regards,

    Paul

    Sage UKI