Hi Alan,

Thanks for using Sage City.

When were the new transactions processed to the bank account? Were they just processed today?

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Regards,

Sean

Sage UKI

Yesterday and today?

Hi Alan. 

We'll need to take your Sage account number or serial number to check in to your account further. Please don't post those details on to this public forum.

If you can email [email protected], call 0191 294 3000, extension 46729 or start a webchat with us here: 29878.

Regards,

Sean

Sage UKI

Thanks Sean, I'll try calling..

Hi, did you get anywhere with this please?  Our bank feed transactions are usually 2 days behind... not particularly helpful when trying to keep up-to-date records!  Thanks

Seems like its some sort of permission problem on the Clydesdale bank side.  When the managing director trys it, its OK.  Still doesn't work for me.  We tried calling Clydesdale bank to see if we could resolve it, but told they DO NOT support Sage (or other software) trying to access accounts. We have still to look through permission options on the Clydesdale site. The bank feeds transactions are a day behind for us.. i believe.