Having downloaded sage 50 to new computer, when I try to signin to sage drive I get error message - Sage id you have entered has had its access revoked or the company has been deleted from sage drive. But all is well on a different computer. Help??
Having downloaded sage 50 to new computer, when I try to signin to sage drive I get error message - Sage id you have entered has had its access revoked or the company has been deleted from sage drive. But all is well on a different computer. Help??
Any update on this problem?
Hi Peter,
Are you getting the same error message or a different problem?
Can you confirm the full version number of Sage 50 Accounts you're using. You can find this from Help > About > Program Details.
Regards,
Ian
Sage UKI
Getting exactly the same error message. The version number on the old computer is - 24.2.228.0
Hi Peter,
To try to resolve this:
You can find further help on Sage Drive here
For further support n this I would recommend contacting our phone support team on 0845 111 5555 who can troubleshoot this in real time with you.
Regards,
Ian
Sage UKI
Hi Peter,
To try to resolve this:
You can find further help on Sage Drive here
For further support n this I would recommend contacting our phone support team on 0845 111 5555 who can troubleshoot this in real time with you.
Regards,
Ian
Sage UKI
that worked thx
is there any cost to upgrade to V25?
Hi Peter,
We'd need to know your account details to confirm if its included in your subscription or not.
If you email me, I'll confirm for you.
Regards,
Ian
Sage UKI
*Community Hub is the new name for Sage City