Sage Drive

HI, is Sage Drive completely down or is it just me?  I've checked https://trust.sage.com which does say the service is unavailable but I have not been able to get online for over a week!  I cannot find any alerts or announcements , I'm getting no response to emails to Sage Support and I've just given up on the phone as it said the wait would be an hour to an hour and a half!  What's going on?