We are importing Product Invoices and Credits into the latest Sage 50 Cloud version using E2S. This works well with one exception, VAT only credits.

When creating a VAT only credit in Sage we are able to create credit lines with zero item value and an amount of VAT that needs to be credited. If we import a credit in this format however, Sage appears to recalculate VAT and as the line value is zero then the VAT also becomes zero.

Is there any way to stop Sage making this adjustment so that the imported VAT value is retained on import? It is possible that here is a system wide setting we are not aware of that is enforcing this re-calculation, or are we just being hopeful?

If anyone knows something we can try then your advice would be greatly appreciated.

Thanks