Note: I've already posted this query in relation to my orignal ECSL question last month but no answers forthcoming so I've made it a new enquiry, apologies for duplicating content...

So it's now time to make our ECSL submission. I cannot currently do this thanks to another Sage problem; our customer is EU VAT registered, authenticated and based in Belgium. He requested that we send to his secondary (delivery) address in France. I have just confirmed with HMRC that there is no legal issue with this. Sage ECSL reports that the VAT reg is incorrect, it thinks his VAT registration is in France, in which case VAT reg authentication fails due to his VAT reg being prefixed 'FR' instead of 'BE'. Sage ECSL calculation is taking the VAT country from the delivery address rather than the invoice address or customer account details. Although an error is shown about 'incorrect VAT number', Sage still includes the transaction in the ECSL with the correct number and incorrect country, obviously this will fail when submitted to HMRC.

The country cannot be modified in 'Transactions'. How are we supposed to correct this and still show a true account of the transaction in our accounts? Even if we credit and re invoice we would be forced to enter incorrect information (i.e. delivery address Belgium - which is not true) in order to have Sage accept it and pass the correct details to HMRC. 

I'm amazed it's taken this long for this issue to arise, it may not be an issue for much longer (Brexit) but even so it should be fixed.

The only option I can think of is to manually submit my ECSL, so much for Sage automation!