TB not in Balance when done month closing DEC 2019. The difference is 4.5 million

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TB not in Balance when done month closing DEC 2019. The difference is 4.5 million

I thoroughly checked and gone through the previous years as the opening RE was also changed and found that there was a dividend paid for 4.5 million in the year 2017 which was debited in account no 321001 and was adjusted when closing the year 2017. Year 2018 was also fine with the balances as now in 2019 when the month end closing was done and when I took the financial statements suddenly the closing RE changed and added with this value of 4.5 million and the balance was not tallying. When checked back the DEC 17 TB is tallied but the opening TB for 2018 was not tallied since then this difference is showing I went and corrected the opening balance of RE but again this 4.5 million is moved to Equity and balance not tallied. Still showing this diff of 4.5 million. Month and year were closed the opening TB still show this diff. of 4.5 million in Credit side as equity. Need to resolve this.

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  • 0 in reply to Michael Goossens

    Thanks a lot, will wait for that, Also when tried to restore the back up i got a message saying Sage 50 Accounting has stopped working. A problem caused the program to stop working correctly. Windows will closed the program and notify you if a solution is available and then closed Sage. I tried couple of times and its the same error message. can you please trouble shoot this thanks 

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  • 0 in reply to Asaphandrews
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    Hi, 

    You're very welcome with that. 

    What i would first look at is do look at other backups do these also do the same thing? This will tell us if its an issue in the data or in the backup or location

    If they do restore ok, i would look at creating a brand new company and Restoring the data as this will tell us if the backup is having an issue reading or writing to a location, If that still doesnt it looks like you may have a corrupt backup. 

    Regards,

    Michael
    Sage UKI