Why do we keep getting this error message - Check data error - 'Purchase Order total on order is (number) less / greater than total on order in stock files'

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Hi,

Hoping someone may be able to enlighten me.  A client has had the following error occur twice in the last week and, although the recommended fix works to clear it, I want to understand what they are doing to make it happen.  It is a pain because there are several users and it is Sage50 cloud accounts so it holds up a lot of work while we wait for the main computer to run the fix.

Check data error - 'Purchase Order total on order is 805.00 greater than total on order in stock files'

Thanks in advance.

Katie

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    Hi Katie,

    Thanks for using Sage City.

    Sorry to see this is happening. There is no particular reason for an error to appear in the Sage Accounts Program. What i mean by that is say you do a,b,c this will cause error A.

    However if this error is coming up quite often this tends to point to some sort of repeat corruption. To figure out exactly why this is happening, I would follow this guide. This will hopefully get to the bottom of the issue you are having.  

    If this has answered your question please click More > Verify Answer.

    Regards,

    Michael
    Sage UKI

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  • 0
    SUGGESTED

    Hi Katie,

    Thanks for using Sage City.

    Sorry to see this is happening. There is no particular reason for an error to appear in the Sage Accounts Program. What i mean by that is say you do a,b,c this will cause error A.

    However if this error is coming up quite often this tends to point to some sort of repeat corruption. To figure out exactly why this is happening, I would follow this guide. This will hopefully get to the bottom of the issue you are having.  

    If this has answered your question please click More > Verify Answer.

    Regards,

    Michael
    Sage UKI

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