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Peter McAleavey

E-Mail Addresses in separate companies

SUGGESTED
Posted By

Hi,

Very new to the application so apologises if this is a daft question. We have recently set up a new company, which is working fine, we are now planning to set up another company, using basically the same settings as the first company, except that will have different E-Mail address. 

The question has been raised as to whether or not the same user can log into both companies, and choose which company to send e-mails from? We have looked through the settings and it appears that the settings to send e-mails are stored in the users profile, does the users profile get 'extended' when they are added to the new company so that they can choose which company they can send e-mails from?

Thanks

  • 0
    SUGGESTED

    Hi Peter.

    Thanks for using Sage City.

    No such thing as a daft question. it all depends on how you are sending emails in Sage, These are the two options.

    1. If using Microsoft Outlook, Sage will send to the default mail box on the Outlook Settings, You don't get to choose this in the program.

    2. Alternately you can use SMTP settings to send emails, This can be set per PC from separate email addresses. Which is the same as above really but just if you don't use outlook. 

     For help adding email settings to a document we have a full guide here.

    If this has answered your question please click More > Verify Answer.

    Regards,

    Michael
    Sage UKI

  • 0 in reply to Michael Goossens

    Hi Michael

    Thanks for the quick response, I don't think that I described the issue accurately, what we are after is that the user can send an email from something like   - [email protected], when logged into company 1, but when they log into the second company emails are sent from - [email protected] we will be using smtp to send/receive messages

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