Bank reconciliation - dates issue

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Hi,  the last few transactions I have entered e.g. customer receipts, supplier payments, all most definitely have  an April date - either today or yesterday.  I have just been to do a bank reconciliation and was very confused as these transactions were not showing up in the 'un-matched transactions' window to be selected for reconciliation.  This is despite checking that the 'end date' was 30th April.  However, if I change the end date to 30th June, suddenly all my transactions appear - but they are sporting their April dates.  Have you any ideas what is going wrong with my bank reconciliation function here please? Why aren't they showing up in the window when the end date is 30th April?!

Thanks, Carole

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    SUGGESTED

    Hi Carole,

    Thanks for using Sage City.

    In the first instance, I would recommend ruling out data corruption, to do this, run the Check Data routine in File > Maintenance and check that there are no errors related to the transactions in question. If there are errors they would need to be repaired first.

    If there are no reported errors, for further troubleshooting, this article goes through some tips to help you to narrow the issue down >

    If this has answered your question please click More > Verify Answer.

    Regards,

    Andy

    Sage UKI