Credit Notes and Return to Stock

SOLVED

Hi

I want to raise a credit note for goods sent out that ended up being faulty. The goods will never return to stock. I want to raise the credit note against the stock code in order to show my profit correctly.

How do I raise a credit against a stock code without it automatically booking the goods back into stock?

Any help would be really appreciated.

Thanks

Dave

  • 0
    verified answer

    There is a facility to write off stock within the stock module but what you want to do is a Damages In. The following  was copied from the online help

    DI Damages In – These are goods which are returned to your company as damaged or faulty. Because the goods are faulty or damaged, the Qty in stock, sales value or sales qty figures are not updated when you post stock returns. This is because you would not record these in your stock levels to sell to another customer.