Unallocated customer receipts not showing on statement

SOLVED

I have set up a custom statement to show the customer PO on our statements. This has been done by a local join from:

FROM INVOICE_NUMBER to INV_REF_NUMERIC - Parent Outer 

However this works and shows the order number as planned... However when there is an unallocated payment on the account this does not show up. If I delete the field 'INVOICE.CUST_ORDER_NUMBER' the unallocated payment then appears. Can anyone hellp make it so that the payment shows whilst still having this field open?

Parents
  • +1
    verified answer

    Hi Joe,

    Thanks for using Sage City.

    The join you would need to do this would be AUDIT_HEADER.INV_REF_NUMERIC to INVOICE.INVOICE_NUMBER

    It needs to be set to parent outter

    This join only works if you update the audit trail with the invoice numbers rather than order numbers.

    If this has answered your question please click More > Verify Answer.

    Ian

Reply
  • +1
    verified answer

    Hi Joe,

    Thanks for using Sage City.

    The join you would need to do this would be AUDIT_HEADER.INV_REF_NUMERIC to INVOICE.INVOICE_NUMBER

    It needs to be set to parent outter

    This join only works if you update the audit trail with the invoice numbers rather than order numbers.

    If this has answered your question please click More > Verify Answer.

    Ian

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