I am trying log onto Sage Salary & Supplier Payments. I have received a welcome email to access the account but for some reason I keep getting an error message with a big red banner saying that 'Sign in has failed. Check the details you entered and contact support if the problem persists'
I have phoned Modulr and spoken to Elliot he says its a problem with my Sage ID not being recognised by the Sage Salary & Supplier payments system. I spent an hour trying to get through to Sage yesterday and Nadine ending up putting me through Modulr. I need someone to help me with this. I know my Sage ID works fine in Sage as I can get into MySage and Sage City. Can someone in your technical department look into this please.