Does anyone have any further information on this please?

We installed V28 and ran it perfectly for a full month and then it was like running through treacle. NOTHING changed from the first month of running to the second month of running.  There was no change to the users, the computers or the server.   It hangs on log in, updating ledgers, running reports.  

I have done some basic housekeeping, to check we were not near the max number customers, suppliers etc (nowhere near).  The PCs are up to date and exceed min requirements.  The demo data runs quick enough.  Our external IT say it is Sage.  Sage suggest its our IT!!!!  Sage man was really attentive and tried his best but he couldn't provide an answer except to try switching the data to the cloud.

So frustrated that I may go Xero.  

It’s a known issue and is fixed in v28.1 due out in a couple of weeks time.

It’s a known issue and is fixed in v28.1 due out in a couple of weeks time.

Thanks for the speedy reply Ian.

I have aversion to putting the data on cloud but I don't particularly think it is a 'solution' to my problem.  (Plus, people using cloud data appear to be experiencing other problems).

The update is for sage 50 accounts and sage 50cloud accounts, no requirement for the cloud for this fix.