This question is regarding Printed and Emailed fields on Sales Orders and our businesses internal process.

We use Sage50 Accounts for our telephone, email and online orders.

• The process we have is that an order gets put on the system and a delivery date selected.
• Our warehouse team then filters by Order Due Date so they know what to pick and dispatch for the next day.
• When they print the pick ticket, the order is marked as 'Printed' - 'Yes'.
• However, when we Quick Email the order confirmation to the customer, it comes up as 'Emailed' and 'Printed' 'Yes'.

I need to come up with a way for getting round the warehouse being confused when they go to print an order off thats already been emailed and they therefore think they have already done so when its only been emailed.

Suggestions very welcome!