Click here for the Ideas Board which I think is what you were looking for.

I am not aware of any automatic way of sending reminders,. Others have asked the same question. Have a look though the Ideas section and either vote for a similar one or log your own request.and vote for that

I'm interested in this also and will be laying down a process soon

I note in Settings > Configuration > Credit Control, there is an option to assign template designs for - according to the text - "When you use the Credit Control features within Sage 50 Accounts you can choose to automatically generate letters to send to your customers reminding them of any outstanding invoices"

So is it a case that Sage 50c will automatically generate these letters into a print spool or automatically email them without prompting - or is the text completely misleading?!

I may be wrong, but I think that just means you can manually select which customers you want to send a letter to and it will then "automatically" send the relevant letter.  I'm looking for something that automatically generates an email run every day from looking at customer balances and identifying all on its own that an invoice is late, with no manual intervention

Understood Linda and no, that's not of much interest. I'm with you on looking for a similar feature. Utterly bizarre that a goliath like Sage haven't this feature in one of their flagship products, particularly a product they label as "cloud" !!

To add, I might try working a report sometime soon that, if possible, filters the report (as in doesn't generate) if the customer is not outside payment days or not over their credit limit. Would still have to be manually run but would save querying customer accounts beforehand. I'll let you know if it works

Have you looked at Credit Hound from Draycir? They are a Sage developer partner as far as I am aware. Their Credit Hound program is offered as part of the Sage Add-ons suite.

Thanks for the lead, I've booked a demo

Hello, 

There is no way to fully automate it, but the area Connor mentioned above (Settings > Configuration > Credit Control) does allow you to automatically generate a letter via communications, following the steps below: 

1) Customers > Communications > Add entry 
2) Select Letter/Fax/Email, enter subject, and changed contact type to 'letter, sent' and change style to what ever chase letter you would like to send, (reminder etc.)
3) Then select Save and generate



It would definitely be a good one for the ideas hub though to get something to fully automate it: 

https://www.sagecity.com/gb/sage-50-accounts/i/sage-50-accounts-and-sage-50cloud-accounts-ideas

Thank you, 
Alex 

Look at Satago. You can get a premium subscription from Sage that includes Satago and Auto Entry