Bank feeds, Rules, supplier payments and other gripes

SUGGESTED

I'm new to Bank feeds, as I have just been forced to upgrade from a perpetual licence, and Bank feeds was one of the things I thought would sweeten the pill.

I set up a few Rules so my direct debit payments can be posted automatically.  What a great idea I thought, not having to go into Supplier payments quite so often.  Only, when I allow the rule to go ahead it doesn't give me the allocation screen, so I have to go into supplier payments afterwards and allocate the payment to the invoice anyway.  What then is the point of auto-posting a supplier payment if you can't allocate it to an invoice?

Other frustrations:

Transactions from Rules post not with my username but with BF:RULE:username, whether I do it on logon or via Bank feeds approval.  What is the point of that - I did the posting, so why isn't my username there?

When you go into Bank feeds, Download transactions, you get a stupid popup window saying that it may take some time, then another one saying the sync completed successfully.  EVERY SINGLE TIME. Why is there no option not to show these two popups ever again?

If I choose not to go into Bank feeds approval, but into Bank feeds, the transactions it was asking me to approve do not show - so there is an incomplete list of bank statement transactions.  I don't understand why Bank feeds approval isn't included within the bank feeds window.  Maybe transactions that have a Rule ready to be approved could be flagged as such and approved from there?

I see several of my other minor bugbears from versions past are still there in this latest version - I guess no-one has pointed them out or the Sage developers couldn't or wouldn't fix them.  Another thread maybe...

(Re-post of a post entered 2 days ago in the wrong place it would seem.)

  • 0
    SUGGESTED

    Your previous post looks like it was moved to the ideas section. (Your post is mainly requests for change rather than a question that can be answered)

  • 0 in reply to Ian C

    Thanks Ian

    The first point is a genuine question - what is the point of setting up Rules for supplier payments to save time, only for that time saving to be negated.  Would be interesting to get the view of any users who might have had the same issue.

    I agree the others are grumbles about the way the bank feeds have been implemented, and the way that allocation of supplier payments is done.

    It's a shame that the functionality of the software is tainted by poor user interface design and implementation.

  • 0

    Hi,

    I was in the same situation looking on how to pay the supplier direct from the bank feed and no information out there seems to answer the question.

    Yes you can! I presume you will have work it out by now so this reply is for others having the same issue.

    Download your bank feed, click on the bank payment you want to match, click on create, then supplier, it will open the supplier payment for you to allocate a payment to the supplier account, if you click save this will only post a payment on account but if you click on the invoice, pay in full then click save, this will post a payment from the bank feed to the supplier account. It took me some time to work it out but got there in the end.

    Hopefully this makes sense and will help future users having the same issue as us.

  • 0 in reply to Hazel Littlewood

    Hi Hazel, thanks for sharing that in the community, much appreciated.