Darron Cockram Andy Rickeard

Has this issue been addressed yet? https://gb-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=220929150134657&page=1&position=1&q=dashboard%20debtor%20days%20zero

Hi Ken,

Tested this in my v29 and I get the answers I'd expect, although it also works in my v28. I've not seen any documentation to specifically say the issue is resolved. Will see if Darron Cockram has any further info.

Andy

It was working for me but is now returning zeros - I'm on v28.1.404.0

Does either removing/re-adding the widget, or restarting Sage restore the working behaviour (for a while at least)?

If I change the customer ageing periods, the Trade debtors widget updates the bars to show the correct data but doesn't update the labels; the labels only change when I restart Sage or remove/re-add the widget.

Does either removing/re-adding the widget, or restarting Sage restore the working behaviour (for a while at least)?

If I change the customer ageing periods, the Trade debtors widget updates the bars to show the correct data but doesn't update the labels; the labels only change when I restart Sage or remove/re-add the widget.

Robert N said:

Does either removing/re-adding the widget, or restarting Sage restore the working behaviour (for a while at least)?

No it doesnt I'm afraid - I've tried several times removing the widget and adding back in. Restarting Sage makes no difference either

Just a thought (to help the debug process).