GDN Print , It brings up every delivery note

SOLVED

When I try printing a GDN from the despatched tab on a sales order    it brings up every single delivery note on the system, not just the one that I'm in the sales order for. how can I change this please  ?

Parents
  • +1
    verified answer

    Hi Katie,

    Thanks for using Sage City.

    In this case I'd recommend the following steps:

    1. Create a new backup of your data.
    2. Click File, Maintenance and Re-index.
    3. Select Good Received Notes and Goods Despatched Notes, click OK, Yes and Compress now.
    4. Remove the tick from Compress all data files and select Goods Received Notes and Goods Despatched Notes.
    5. Click Compress, click OK and then Close and Close again.

    Now check the GDNs again.

    If this has helped, please click More > Verify Answer.

    Regards

    Andy
    Sage UKI

Reply
  • +1
    verified answer

    Hi Katie,

    Thanks for using Sage City.

    In this case I'd recommend the following steps:

    1. Create a new backup of your data.
    2. Click File, Maintenance and Re-index.
    3. Select Good Received Notes and Goods Despatched Notes, click OK, Yes and Compress now.
    4. Remove the tick from Compress all data files and select Goods Received Notes and Goods Despatched Notes.
    5. Click Compress, click OK and then Close and Close again.

    Now check the GDNs again.

    If this has helped, please click More > Verify Answer.

    Regards

    Andy
    Sage UKI

Children