Most likely thing is that the path to the chosen layout is not the same across both PC's. For example one PC connects to data via a mapped drive and the other connects via a UNC path.

When you use the quick print a check is made to see if a default layout has been chosen, and if one has that the specified layout file exists. If either of these things is false then you are prompted to set a new default, and the path to the chosen layout file is stored in the data. The problem I suspect you are encountering is that due to path differences between the two computers and that triggers the 2nd check to return false so you end up ping ponging between the 2 different paths. Note that if you view the settings it will only display the file name and not the full path to the file, but that is actually stored in the data is the full path.

If this is the problem you are having then the way to correct it is to ensure you are connecting to the data using the same path across both computers. You can see the path you are connecting to on the select company screen that shows on start up by default, or by going to Help -> About.

Hope that helps.

Fantastic! this has sorted the issue we've been trying to solve for years. Since one of the computers is running as the 'server' of the data it was using a local directory instead of a mapped network drive folder that the others are using.

We've mapped a network drive to the local folder on the 'server' computer so they all read from Z:\[Sage folder] which has fixed the 'resetting' of the quick print.

Many Thanks for that