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FYONA GAFFNEY

Sending purchase order and when sent to supplier it shows additional attachment for signature strip on outlook

Posted By

Hi

I have a user who has access to a shared mailbox and since that has happened she has had problems when sending a purchase order.  When emailing the purchase order it all looks fine but when you go into the sent box it shows additional attachments.  We have tried changing her signature strip to have nothing and it create additional attachments.  When sending an invoice it has no issues.  I am not sure if this is a computer issue or a sage issue, any help appreciated.

  • 0

    Are the addititional attachments Sage related or your email client related ?

  • 0 in reply to Ken Starnes

    seems to be sage related, it is a .wmz signature file.  I went into her Sage settings/email defaults/purchase order/outlook settings is showing No for Override Default Outlook signature.  I changed it to show another signature (basically a blank signature) and that rectified it however when I asked sage if that would impact all other users (we are on a network) they advised me it would, which means this won't work for us.  

  • 0 in reply to FYONA GAFFNEY

    Email signatures seem to be a bit of an issue with Sage. If you spend time searching on Sage City you will find quite a few threads relating to Outlook.
    Microsoft move the goal posts all the time and it's hard to keep up with the changes and sometimes they conflict with what Sage is trying to do.

    It would be good if you could make a generic signature that would work for all users of the shared mailbox but you also say that wouldn't work for you.

*Community Hub is the new name for Sage City