Transaction V28 not shown - updated

Dear Sir,

I am unable to see the transaction which my client at posted in sage cloud V28, How my sage can see those transactions. please advise

  • 0

    Hi Manan,

    Thanks for using Community Hub.

    Can I check how you are viewing you client's data, are you connecting remotely using Remote Data Access or are you restoring a backup locally? What type of transaction are you looking for and which area of the software are you looking at. Have you previously been able to see all of the client's data or has this just changed recently.

    Sorry to meet your post with a series of questions but hopefully we can narrow the issue down.

    Regards,

    Andy
    Sage UKI