• Emailing statements in Sage 50cloud

    Hi, I am producing weekly statements and emailing them to the customers. I had no problems until this morning. When I highlight relevant accounts and open them all in one window I can then click 'Email' in the top bar and Sage will send them to my…
  • Customer Statements Not Working

    Hi all, Every month I run statements for all of our customers and email them. For some reason when I've just tried to do it, rather than creating individual emails with a statements per customer, its creating one massive pdf with ALL customer statements…
  • Altering Customer Statements

    Is there a way to alter customer statements so that the Details section lists the description given to that invoice, instead of something generic like Goods/Services? I've found a way to edit Goods/Services to something else, but it still gives the same…
  • Email Statement with outstanding invoices

    Hi, Is there a way when emailing statements to customers that it attaches all outstanding invoices? Thanks
  • Disabling Customer Statements

    HI, we have a lot of internal customer accounts and wondered if you are able to turn off / disable generating statement for a particular customer, so when we run all the customers statements at once we are not generating unnecessary statements? …
  • Some Statement fields are blank on Sage 50

    When I run a Statement, some of the "Details" fields (where descriptions should be) are coming up as blank for some of the payments that appear on the Statement. Some fields are fine and are pulling the correct descriptions into the "Details" fields,…
  • How do I record activity on the customer communication tab?

    For credit control we write all our notes on the Credit Control tab.... previously the activity ie. date, time, user etc has been recorded on the communication tab when sending debtors letters or statements. This has now stopped and I'm unsure how to…