Sage v27.1 Install Errors Windows 10

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Posted By Julie Evereart over 3 years ago

Hello

I am having issues installing Sage v27.1 on two windows 10 machines

One machine is French language, though I changed it to English for the install because I thought it could be causing issues.

The error I get every time I run the install is "Error 350: No action taken as a system reboot is required"

Here is a list of troubleshooting I've attempted

Uninstalling v24 and trying to install v27 clean

Restarted multiple times

Creating local user admin and running from that instead of microsoft account

Cleaning registry

Running as admin

Changing install location

Changing install location permissions

Changing system language

The other machine is in German, and the error I get on it is "Package Sage 50 Accounts v27 Data Access Component's returned code 1603 (Error_INSTALL_FAILURE)

Error 1920: Service ' Sage 50 Accounts control v27' (Sage 50 Accounts Control v27) failed to start. Verify that you have sufficient privileges to start system services

Both these machines are administrator users that I'm running the install from.

Any way I can get some assistance here? I've tried most of what I can think of

Thank you

Top Replies

0 Ali Al-Amiri over 3 years ago

Hi Julie.

To help us diagnose the issue, can I please ask you to confirm if you are able to see any log/text files on the German language machine under the following location:

C:\ProgramData\Sage\Accounts\Sage 50 Accounts Control Service\Logs

Additionally, does the following folder exist on that machine:

C:\Windows\Temp\.net\Sage.UK.Accounts50.Data.Service.Control_v27

Thanks.
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

Hi Ali

Firstly we actually got this installed on the other machine so it's only the french machine with the error 350 I need to fix now. The other one my employee solved this is how he said

"I think there was some conflict with the old Sage installation (especially the automatic update service). I tried a lot, including cleaning the registry, deleting file manually etc.). And at some point, just when I wanted to give up, it suddenly worked. It was a special problem on my system, nothing general, I think. (I did the upgrade from v24 to v27 also on my home laptop - and it worked without the smallest problem.)"

Appreciate the response. I checked this on the machine still having issues (french one)The second folder does not exist, within temp there is no .net directory.

There is also no "Sage 50 Accounts Control Service" Directory

There is a logs directory within

C:\ProgramData\Sage\Accounts\

But it is empty.

Any ideas?

Thank you
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0 Ali Al-Amiri over 3 years ago in reply to Julie Evereart

HI Julie. Glad that you managed to sort the other machine out.

The reason I asked for those folders was to see if the Sage 50 Accounts control v27 service attempted to run but failed for some reason during installation. However, it seems it wasn't started in the first place (evidenced by absence of logs), which suggests the installer hadn't succeeded in installing the files.

Are you able to see any files under the install location you chose when you attempted to run the installer? Or under this location:

C:\Program Files (x86)\Sage\AccountsServiceV27

We also place installation logs under C:\Users\<user>\AppData\Local\Temp (or %temp% for short) that start with "Sage_50_Accounts_". These may provide more insight into what's failing during installation.

Thanks.
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

Hi Ali

Makes sense to me. I will say this install seems to barely even start and fails almost immediately every time.

No files under that install location.

Heres the latest log from my latest install attempt in that local temp directory

[17F4:17F0][2021-03-25T18:27:22]i001: Burn v3.11.1.2318, Windows v10.0 (Build 19041: Service Pack 0), path: C:\windows\Temp\{82EC7907-0050-48BE-BD85-381D02213E2F}\.cr\Install.exe
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'DataServiceOnly' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'GoDirectToInstallStage' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFilesFolder]Sage\Accounts'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'SUPPRESSAUCHECK' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'ENABLEUPGRADE' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'UPGRADEVERSION' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV24' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV25' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV26' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV16ProductCode' to value '{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV17ProductCode' to value '{4D21F997-85AD-42D2-986F-D91C4836438D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV18ProductCode' to value '{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV19ProductCode' to value '{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV20ProductCode' to value '{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV21ProductCode' to value '{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV22ProductCode' to value '{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV23ProductCode' to value '{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV24ProductCode' to value '{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV25ProductCode' to value '{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV26ProductCode' to value '{71814524-309C-4BF9-8214-B8228509FD00}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV27ProductCode' to value '{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV27DataServiceProductCode' to value '{3B569679-213C-4B68-8B47-40E0950E65BD}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'RegistryUninstallKey' to value 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'WorkbooksV27ProductCode' to value '{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[17F4:17F0][2021-03-25T18:27:22]i009: Command Line: '"-burn.clean.room=C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe" -burn.filehandle.attached=656 -burn.filehandle.self=664'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722.log'
[17F4:17F0][2021-03-25T18:27:22]w055: Could not load or read state file: C:\ProgramData\Package Cache\{7c087973-7e0e-4d39-a2f8-1c0d2c7dd4da}\\state.rsm, error: 0x80070003.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleName' to value 'Sage 50 Accounts'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleManufacturer' to value 'Sage (UK) Ltd.'
[17F4:17F0][2021-03-25T18:27:22]i000: Loading managed bootstrapper application.
[17F4:17F0][2021-03-25T18:27:22]i000: Creating BA thread to run asynchronously.
[17F4:1BC8][2021-03-25T18:27:22]i000: Running the custom WPF UI.
[17F4:1BC8][2021-03-25T18:27:22]i000: Creating a UI.
[17F4:17F0][2021-03-25T18:27:22]i100: Detect begin, 10 packages
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectBegin ({"Installed":false,"PackageCount":10,"Result":0})
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV16' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV16' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{4D21F997-85AD-42D2-986F-D91C4836438D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV17' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV17' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV18' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV18' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV19' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV19' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV20' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV20' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV21' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV21' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV22' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV22' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV23' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV23' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV24' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV24' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV25' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV25' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71814524-309C-4BF9-8214-B8228509FD00}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV26' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV26' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2005Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2010Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2013Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting version variable 'CPP2019Redist' to value '14.24.28127.0'
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentAccounts' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CurrentAccounts' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'CBNumber' to value '19041'
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3B569679-213C-4B68-8B47-40E0950E65BD}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentDataService' to value 0
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentWorkbooks' to value 0
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"NetFx472Redist","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2005Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2005_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2010Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2010_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2013Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2013_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_14_helper.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_redist.x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i103: Detected related package: {2E72FA1F-BADB-4337-B8AE-F7C17EC57D1D}, scope: PerMachine, version: 14.24.28127.0, language: 0 operation: MajorUpgrade
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_DataAccess.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"AccountsCurrentBuild","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ReportPack.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ODBC_x64.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: NetFx472Redist, state: Present, cached: None
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2005_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2010_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2013_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vc_14_helper.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vc_redist.x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_DataAccess.msi, state: Absent, cached: None
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: AccountsCurrentBuild, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_ReportPack.msi, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_ODBC_x64.msi, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectComplete ({"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i199: Detect complete, result: 0x0
[17F4:1BC8][2021-03-25T18:27:36]i000: Setting string variable 'INSTALLDIR' to value 'C:\Program Files (x86)\Sage\Accounts'
[17F4:17F0][2021-03-25T18:27:36]i200: Plan begin, 10 packages, action: Install
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: NetFx472Redist
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2005_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2010_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2013_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vc_14_helper.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'VersionNT64' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: NetFx472Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2005_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2010_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2013_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vc_14_helper.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vc_redist.x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_DataAccess.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: AccountsCurrentBuild, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_ReportPack.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_ODBC_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: PlanComplete ({"Status":0})
[17F4:17F0][2021-03-25T18:27:36]i299: Plan complete, result: 0x0
[17F4:17F0][2021-03-25T18:27:36]i300: Apply begin
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: ApplyBegin
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: Error ({"ErrorType":5,"PackageId":null,"ErrorCode":350,"ErrorMessage":"No action was taken as a system reboot is required. ","UIHint":16,"Data":[],"Result":0})
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: ApplyComplete ({"Restart":1,"Status":-2147024546,"Result":0})
[17F4:17F0][2021-03-25T18:27:36]i399: Apply complete, result: 0x8007015e, restart: Required, ba requested restart: No
[17F4:1BC8][2021-03-25T18:27:36]i000: EVENT: Burn reports a reboot is required
[17F4:1BC8][2021-03-25T18:27:43]i000: Exiting custom WPF UI.
[17F4:17F0][2021-03-25T18:27:43]i500: Shutting down, exit code: 0x8007015e
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV16 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV16ProductCode = {7061F715-D782-4120-A034-2B4B4F28CC1D}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV17 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV17ProductCode = {4D21F997-85AD-42D2-986F-D91C4836438D}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV18 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV18ProductCode = {EFC6C877-6E77-4E3B-B350-DF4F35D66B51}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV19 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV19ProductCode = {45ECE61A-C8EE-4847-852C-6E8A8192D424}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV20 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV20ProductCode = {2F43F76F-8108-4F39-8DB5-C2C0FA215889}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV21 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV21ProductCode = {04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV22 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV22ProductCode = {12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV23 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV23ProductCode = {299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV24 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV24ProductCode = {7ECBAB60-486B-4CE6-A727-05B0149B3DDC}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV25 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV25ProductCode = {DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV26 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV26ProductCode = {71814524-309C-4BF9-8214-B8228509FD00}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV27DataServiceProductCode = {3B569679-213C-4B68-8B47-40E0950E65BD}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV27ProductCode = {660BC2F1-25C3-459B-829F-6809AB0BD79C}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CBNumber = 19041
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2005Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2010Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2013Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2019Redist = 14.24.28127.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentAccounts = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentDataService = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentWorkbooks = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: DataServiceOnly = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: ENABLEUPGRADE = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: GoDirectToInstallStage = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: INSTALLDIR = C:\Program Files (x86)\Sage\Accounts
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: NETFRAMEWORK45 = 528372
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: RegistryUninstallKey = SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: SUPPRESSAUCHECK = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV24 =
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV25 =
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV26 =
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UPGRADEVERSION = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: VersionNT64 = 10.0.0.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleAction = 5
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleElevated = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_AccountsCurrentBuild = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_DataAccess.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_ODBC_x64.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_ReportPack.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleManufacturer = Sage (UK) Ltd.
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleName = Sage 50 Accounts
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleOriginalSource = C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\franc\AppData\Local\Temp\Sage Accounts\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleProviderKey = {7c087973-7e0e-4d39-a2f8-1c0d2c7dd4da}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_AccountsCurrentBuild = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_DataAccess.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_ODBC_x64.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_ReportPack.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleSourceProcessFolder = C:\Users\franc\AppData\Local\Temp\Sage Accounts\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleSourceProcessPath = C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleTag =
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleUILevel = 4
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleVersion = 27.1.562.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WorkbooksV27ProductCode = {163B1DA5-947C-4214-8BF8-8CA55CC61324}
[17F4:17F0][2021-03-25T18:27:43]i007: Exit code: 0x8007015e, restarting: No
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

Hi Ali

Makes sense to me. Under the first location you listed there was nothing. I've attached the latest modified log in the second directory. Please advise, thank you for your help!

Fullscreen 3652.Sage_50_Accounts_20210325182722.log Download

[17F4:17F0][2021-03-25T18:27:22]i001: Burn v3.11.1.2318, Windows v10.0 (Build 19041: Service Pack 0), path: C:\windows\Temp\{82EC7907-0050-48BE-BD85-381D02213E2F}\.cr\Install.exe
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'DataServiceOnly' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'GoDirectToInstallStage' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFilesFolder]Sage\Accounts'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'SUPPRESSAUCHECK' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'ENABLEUPGRADE' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing numeric variable 'UPGRADEVERSION' to value '0'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV24' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV25' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'UpgradableBundleProductCodeV26' to value ''
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV16ProductCode' to value '{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV17ProductCode' to value '{4D21F997-85AD-42D2-986F-D91C4836438D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV18ProductCode' to value '{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV19ProductCode' to value '{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV20ProductCode' to value '{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV21ProductCode' to value '{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV22ProductCode' to value '{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV23ProductCode' to value '{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV24ProductCode' to value '{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV25ProductCode' to value '{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV26ProductCode' to value '{71814524-309C-4BF9-8214-B8228509FD00}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV27ProductCode' to value '{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'AccountsV27DataServiceProductCode' to value '{3B569679-213C-4B68-8B47-40E0950E65BD}'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'RegistryUninstallKey' to value 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\'
[17F4:17F0][2021-03-25T18:27:22]i000: Initializing string variable 'WorkbooksV27ProductCode' to value '{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[17F4:17F0][2021-03-25T18:27:22]i009: Command Line: '"-burn.clean.room=C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe" -burn.filehandle.attached=656 -burn.filehandle.self=664'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722.log'
[17F4:17F0][2021-03-25T18:27:22]w055: Could not load or read state file: C:\ProgramData\Package Cache\{7c087973-7e0e-4d39-a2f8-1c0d2c7dd4da}\\state.rsm, error: 0x80070003.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleName' to value 'Sage 50 Accounts'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'WixBundleManufacturer' to value 'Sage (UK) Ltd.'
[17F4:17F0][2021-03-25T18:27:22]i000: Loading managed bootstrapper application.
[17F4:17F0][2021-03-25T18:27:22]i000: Creating BA thread to run asynchronously.
[17F4:1BC8][2021-03-25T18:27:22]i000: Running the custom WPF UI.
[17F4:1BC8][2021-03-25T18:27:22]i000: Creating a UI.
[17F4:17F0][2021-03-25T18:27:22]i100: Detect begin, 10 packages
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectBegin ({"Installed":false,"PackageCount":10,"Result":0})
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV16' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV16' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{4D21F997-85AD-42D2-986F-D91C4836438D}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV17' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV17' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV18' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV18' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV19' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV19' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV20' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV20' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV21' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV21' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV22' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV22' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV23' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV23' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV24' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV24' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV25' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV25' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71814524-309C-4BF9-8214-B8228509FD00}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'AccountsV26' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'AccountsV26' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2005Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2010Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CPP2013Redist' to value 1
[17F4:17F0][2021-03-25T18:27:22]i000: Setting version variable 'CPP2019Redist' to value '14.24.28127.0'
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentAccounts' to value 0
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CurrentAccounts' evaluates to false.
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'CBNumber' to value '19041'
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3B569679-213C-4B68-8B47-40E0950E65BD}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentDataService' to value 0
[17F4:17F0][2021-03-25T18:27:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[17F4:17F0][2021-03-25T18:27:22]i000: Setting numeric variable 'CurrentWorkbooks' to value 0
[17F4:17F0][2021-03-25T18:27:22]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"NetFx472Redist","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2005Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2005_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2010Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2010_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition 'CPP2013Redist' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2013_x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_14_helper.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_redist.x86.exe","State":4,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i103: Detected related package: {2E72FA1F-BADB-4337-B8AE-F7C17EC57D1D}, scope: PerMachine, version: 14.24.28127.0, language: 0 operation: MajorUpgrade
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_DataAccess.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"AccountsCurrentBuild","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ReportPack.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ODBC_x64.msi","State":2,"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: NetFx472Redist, state: Present, cached: None
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2005_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2010_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vcredist2013_x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vc_14_helper.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: vc_redist.x86.exe, state: Present, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_DataAccess.msi, state: Absent, cached: None
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: AccountsCurrentBuild, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_ReportPack.msi, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i101: Detected package: Sage50Accounts_ODBC_x64.msi, state: Absent, cached: Complete
[17F4:17F0][2021-03-25T18:27:22]i000: EVENT: DetectComplete ({"Status":0})
[17F4:17F0][2021-03-25T18:27:22]i199: Detect complete, result: 0x0
[17F4:1BC8][2021-03-25T18:27:36]i000: Setting string variable 'INSTALLDIR' to value 'C:\Program Files (x86)\Sage\Accounts'
[17F4:17F0][2021-03-25T18:27:36]i200: Plan begin, 10 packages, action: Install
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: NetFx472Redist
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2005_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2010_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vcredist2013_x86.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vc_14_helper.exe
[17F4:17F0][2021-03-25T18:27:36]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i052: Condition 'VersionNT64' evaluates to true.
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi_rollback.log'
[17F4:17F0][2021-03-25T18:27:36]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi.log'
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: NetFx472Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2005_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2010_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vcredist2013_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vc_14_helper.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: vc_redist.x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_DataAccess.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: AccountsCurrentBuild, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_ReportPack.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i201: Planned package: Sage50Accounts_ODBC_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: PlanComplete ({"Status":0})
[17F4:17F0][2021-03-25T18:27:36]i299: Plan complete, result: 0x0
[17F4:17F0][2021-03-25T18:27:36]i300: Apply begin
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: ApplyBegin
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: Error ({"ErrorType":5,"PackageId":null,"ErrorCode":350,"ErrorMessage":"No action was taken as a system reboot is required. ","UIHint":16,"Data":[],"Result":0})
[17F4:17F0][2021-03-25T18:27:36]i000: EVENT: ApplyComplete ({"Restart":1,"Status":-2147024546,"Result":0})
[17F4:17F0][2021-03-25T18:27:36]i399: Apply complete, result: 0x8007015e, restart: Required, ba requested restart:  No
[17F4:1BC8][2021-03-25T18:27:36]i000: EVENT: Burn reports a reboot is required
[17F4:1BC8][2021-03-25T18:27:43]i000: Exiting custom WPF UI.
[17F4:17F0][2021-03-25T18:27:43]i500: Shutting down, exit code: 0x8007015e
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV16 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV16ProductCode = {7061F715-D782-4120-A034-2B4B4F28CC1D}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV17 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV17ProductCode = {4D21F997-85AD-42D2-986F-D91C4836438D}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV18 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV18ProductCode = {EFC6C877-6E77-4E3B-B350-DF4F35D66B51}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV19 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV19ProductCode = {45ECE61A-C8EE-4847-852C-6E8A8192D424}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV20 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV20ProductCode = {2F43F76F-8108-4F39-8DB5-C2C0FA215889}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV21 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV21ProductCode = {04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV22 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV22ProductCode = {12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV23 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV23ProductCode = {299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV24 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV24ProductCode = {7ECBAB60-486B-4CE6-A727-05B0149B3DDC}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV25 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV25ProductCode = {DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV26 = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV26ProductCode = {71814524-309C-4BF9-8214-B8228509FD00}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV27DataServiceProductCode = {3B569679-213C-4B68-8B47-40E0950E65BD}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: AccountsV27ProductCode = {660BC2F1-25C3-459B-829F-6809AB0BD79C}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CBNumber = 19041
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2005Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2010Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2013Redist = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CPP2019Redist = 14.24.28127.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentAccounts = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentDataService = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: CurrentWorkbooks = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: DataServiceOnly = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: ENABLEUPGRADE = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: GoDirectToInstallStage = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: INSTALLDIR = C:\Program Files (x86)\Sage\Accounts
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: NETFRAMEWORK45 = 528372
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: RegistryUninstallKey = SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: SUPPRESSAUCHECK = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV24 = 
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV25 = 
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UpgradableBundleProductCodeV26 = 
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: UPGRADEVERSION = 0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: VersionNT64 = 10.0.0.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleAction = 5
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleElevated = 1
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_AccountsCurrentBuild = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_DataAccess.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_ODBC_x64.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleLog_Sage50Accounts_ReportPack.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleManufacturer = Sage (UK) Ltd.
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleName = Sage 50 Accounts
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleOriginalSource = C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\franc\AppData\Local\Temp\Sage Accounts\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleProviderKey = {7c087973-7e0e-4d39-a2f8-1c0d2c7dd4da}
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_AccountsCurrentBuild = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_001_AccountsCurrentBuild_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_DataAccess.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_000_Sage50Accounts_DataAccess.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_ODBC_x64.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_003_Sage50Accounts_ODBC_x64.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleRollbackLog_Sage50Accounts_ReportPack.msi = C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325182722_002_Sage50Accounts_ReportPack.msi_rollback.log
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleSourceProcessFolder = C:\Users\franc\AppData\Local\Temp\Sage Accounts\
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleSourceProcessPath = C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleTag = 
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleUILevel = 4
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WixBundleVersion = 27.1.562.0
[17F4:17F0][2021-03-25T18:27:43]i410: Variable: WorkbooksV27ProductCode = {163B1DA5-947C-4214-8BF8-8CA55CC61324}
[17F4:17F0][2021-03-25T18:27:43]i007: Exit code: 0x8007015e, restarting: No

0 Ali Al-Amiri over 3 years ago in reply to Julie Evereart

Thanks Julie.

Looking at the logs, the following entry appears to be a potential root cause:

[17F4:17F0][2021-03-25T18:27:22]w055: Could not load or read state file: C:\ProgramData\Package Cache\{7c087973-7e0e-4d39-a2f8-1c0d2c7dd4da}\\state.rsm, error: 0x80070003.

Does this directory and file exist on the French language machine?
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

No it does not. Wonder if I should create it?
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

Hi Ali

Here is an updated log file from my latest install attempt after I created that directory and copied the state.rsm file from a computer that the install worked on and had the same directory

Fullscreen 6278.Sage_50_Accounts_20210325194921.log Download

[1228:3F20][2021-03-25T19:49:21]i001: Burn v3.11.1.2318, Windows v10.0 (Build 19042: Service Pack 0), path: C:\windows\Temp\{40FF5CE6-F268-4737-905D-B5D492A723EE}\.cr\Install.exe
[1228:3F20][2021-03-25T19:49:21]i000: Initializing numeric variable 'DataServiceOnly' to value '0'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing numeric variable 'GoDirectToInstallStage' to value '0'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFilesFolder]Sage\Accounts'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'SUPPRESSAUCHECK' to value '0'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'ENABLEUPGRADE' to value '0'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing numeric variable 'UPGRADEVERSION' to value '0'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'UpgradableBundleProductCodeV24' to value ''
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'UpgradableBundleProductCodeV25' to value ''
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'UpgradableBundleProductCodeV26' to value ''
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV16ProductCode' to value '{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV17ProductCode' to value '{4D21F997-85AD-42D2-986F-D91C4836438D}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV18ProductCode' to value '{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV19ProductCode' to value '{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV20ProductCode' to value '{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV21ProductCode' to value '{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV22ProductCode' to value '{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV23ProductCode' to value '{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV24ProductCode' to value '{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV25ProductCode' to value '{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV26ProductCode' to value '{71814524-309C-4BF9-8214-B8228509FD00}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV27ProductCode' to value '{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'AccountsV27DataServiceProductCode' to value '{3B569679-213C-4B68-8B47-40E0950E65BD}'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'RegistryUninstallKey' to value 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\'
[1228:3F20][2021-03-25T19:49:21]i000: Initializing string variable 'WorkbooksV27ProductCode' to value '{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[1228:3F20][2021-03-25T19:49:21]i009: Command Line: '"-burn.clean.room=C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe" -burn.filehandle.attached=548 -burn.filehandle.self=704'
[1228:3F20][2021-03-25T19:49:21]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\Install.exe'
[1228:3F20][2021-03-25T19:49:21]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\franc\AppData\Local\Temp\Sage Accounts\'
[1228:3F20][2021-03-25T19:49:21]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921.log'
[1228:3F20][2021-03-25T19:49:21]i000: Setting string variable 'WixBundleManufacturer' to value 'Sage (UK) Ltd.'
[1228:3F20][2021-03-25T19:49:21]i000: Loading managed bootstrapper application.
[1228:3F20][2021-03-25T19:49:21]i000: Creating BA thread to run asynchronously.
[1228:1660][2021-03-25T19:49:22]i000: Running the custom WPF UI.
[1228:1660][2021-03-25T19:49:22]i000: Creating a UI.
[1228:3F20][2021-03-25T19:49:22]i100: Detect begin, 10 packages
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectBegin ({"Installed":false,"PackageCount":10,"Result":0})
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{7061F715-D782-4120-A034-2B4B4F28CC1D}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV16' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV16' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{4D21F997-85AD-42D2-986F-D91C4836438D}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV17' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV17' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{EFC6C877-6E77-4E3B-B350-DF4F35D66B51}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV18' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV18' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{45ECE61A-C8EE-4847-852C-6E8A8192D424}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV19' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV19' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F43F76F-8108-4F39-8DB5-C2C0FA215889}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV20' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV20' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{04F1CBB2-A09E-4A84-BAD7-38FBBC89CF6E}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV21' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV21' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{12CE83F7-1A7F-4728-91CA-99E7DF84B2DC}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV22' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV22' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{299DBA1C-5CDF-4CC8-A3FD-5817D57A2BEE}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV23' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV23' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7ECBAB60-486B-4CE6-A727-05B0149B3DDC}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV24' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV24' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DAF725D1-AA29-4801-9FD8-A3C6E51B3B5A}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV25' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV25' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71814524-309C-4BF9-8214-B8228509FD00}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'AccountsV26' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'AccountsV26' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CPP2005Redist' to value 1
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CPP2010Redist' to value 1
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CPP2013Redist' to value 1
[1228:3F20][2021-03-25T19:49:22]i000: Setting version variable 'CPP2019Redist' to value '14.28.29913.0'
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{660BC2F1-25C3-459B-829F-6809AB0BD79C}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CurrentAccounts' to value 0
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'CurrentAccounts' evaluates to false.
[1228:3F20][2021-03-25T19:49:22]i000: Setting string variable 'CBNumber' to value '19042'
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3B569679-213C-4B68-8B47-40E0950E65BD}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CurrentDataService' to value 0
[1228:3F20][2021-03-25T19:49:22]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{163B1DA5-947C-4214-8BF8-8CA55CC61324}'
[1228:3F20][2021-03-25T19:49:22]i000: Setting numeric variable 'CurrentWorkbooks' to value 0
[1228:3F20][2021-03-25T19:49:22]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"NetFx472Redist","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'CPP2005Redist' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2005_x86.exe","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'CPP2010Redist' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2010_x86.exe","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i052: Condition 'CPP2013Redist' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vcredist2013_x86.exe","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_14_helper.exe","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i052: Condition '(CPP2019Redist >= v14.24.28127)' evaluates to true.
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"vc_redist.x86.exe","State":4,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i103: Detected related package: {6236EBBD-F50F-40B3-B819-8DB0C608308C}, scope: PerMachine, version: 14.28.29913.0, language: 0 operation: MajorUpgrade
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_DataAccess.msi","State":2,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"AccountsCurrentBuild","State":2,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ReportPack.msi","State":2,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectPackageComplete ({"PackageId":"Sage50Accounts_ODBC_x64.msi","State":2,"Status":0})
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: NetFx472Redist, state: Present, cached: None
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: vcredist2005_x86.exe, state: Present, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: vcredist2010_x86.exe, state: Present, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: vcredist2013_x86.exe, state: Present, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: vc_14_helper.exe, state: Present, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: vc_redist.x86.exe, state: Present, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: Sage50Accounts_DataAccess.msi, state: Absent, cached: None
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: AccountsCurrentBuild, state: Absent, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: Sage50Accounts_ReportPack.msi, state: Absent, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i101: Detected package: Sage50Accounts_ODBC_x64.msi, state: Absent, cached: Complete
[1228:3F20][2021-03-25T19:49:22]i000: EVENT: DetectComplete ({"Status":0})
[1228:3F20][2021-03-25T19:49:22]i199: Detect complete, result: 0x0
[1228:1660][2021-03-25T19:49:30]i000: Setting string variable 'INSTALLDIR' to value 'C:\Program Files (x86)\Sage\Accounts'
[1228:3F20][2021-03-25T19:49:30]i200: Plan begin, 10 packages, action: Install
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: NetFx472Redist
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: vcredist2005_x86.exe
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: vcredist2010_x86.exe
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: vcredist2013_x86.exe
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: vc_14_helper.exe
[1228:3F20][2021-03-25T19:49:30]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_000_Sage50Accounts_DataAccess.msi_rollback.log'
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleLog_Sage50Accounts_DataAccess.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_000_Sage50Accounts_DataAccess.msi.log'
[1228:3F20][2021-03-25T19:49:30]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleRollbackLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_001_AccountsCurrentBuild_rollback.log'
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleLog_AccountsCurrentBuild' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_001_AccountsCurrentBuild.log'
[1228:3F20][2021-03-25T19:49:30]i052: Condition 'NOT DataServiceOnly' evaluates to true.
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_002_Sage50Accounts_ReportPack.msi_rollback.log'
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ReportPack.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_002_Sage50Accounts_ReportPack.msi.log'
[1228:3F20][2021-03-25T19:49:30]i052: Condition 'VersionNT64' evaluates to true.
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleRollbackLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_003_Sage50Accounts_ODBC_x64.msi_rollback.log'
[1228:3F20][2021-03-25T19:49:30]i000: Setting string variable 'WixBundleLog_Sage50Accounts_ODBC_x64.msi' to value 'C:\Users\franc\AppData\Local\Temp\Sage_50_Accounts_20210325194921_003_Sage50Accounts_ODBC_x64.msi.log'
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: NetFx472Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: vcredist2005_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: vcredist2010_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: vcredist2013_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: vc_14_helper.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: vc_redist.x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: Sage50Accounts_DataAccess.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: AccountsCurrentBuild, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: Sage50Accounts_ReportPack.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1228:3F20][2021-03-25T19:49:30]i201: Planned package: Sage50Accounts_ODBC_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1228:3F20][2021-03-25T19:49:30]i000: EVENT: PlanComplete ({"Status":0})
[1228:3F20][2021-03-25T19:49:30]i299: Plan complete, result: 0x0
[1228:3F20][2021-03-25T19:49:30]i300: Apply begin
[1228:3F20][2021-03-25T19:49:30]i000: EVENT: ApplyBegin
[1228:3F20][2021-03-25T19:49:30]i000: EVENT: Error ({"ErrorType":5,"PackageId":null,"ErrorCode":350,"ErrorMessage":"No action was taken as a system reboot is required. ","UIHint":16,"Data":[],"Result":0})
[1228:3F20][2021-03-25T19:49:30]i000: EVENT: ApplyComplete ({"Restart":1,"Status":-2147024546,"Result":0})
[1228:3F20][2021-03-25T19:49:30]i399: Apply complete, result: 0x8007015e, restart: Required, ba requested restart:  No
[1228:1660][2021-03-25T19:49:30]i000: EVENT: Burn reports a reboot is required

0 Ali Al-Amiri over 3 years ago in reply to Julie Evereart

Hi Julie.

Did you attempt to restart the machine after copying the missing file?

And another thing to check, is Windows update enabled on that failing machine? Or are there any pending Windows updates?

Thanks.
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0 Julie Evereart over 3 years ago in reply to Ali Al-Amiri

Hi Ali

Really appreciate you taking the time to assist with this. I did try to to restart and still nothing. Also - I tried running sfc /scannow from an elevated command prompt which said it found and fixed problems but still getting the same issue.

I will try installing the pending updates now and let you know.
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Sage 50 Accounts

Sage v27.1 Install Errors Windows 10

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