When trying to open bank feeds which is connected to bank I keep getting kicked out of Sage
When trying to open bank feeds which is connected to bank I keep getting kicked out of Sage
Hi Simon,
Thanks for using Sage City.
Are there any error messages, or anything common to when it happens? Do you use more than one computer and if so does it happen on all computers and does it occur if you log on as a different user? Sorry to meet your query with more questions, just hoping to narrow the issue down.
Regards,
Andy
Sage UKI
Hi Andy,
I managed to resolve by deleting and then connecting again. The issue I now have is that bank transactions are not downloading. I have had no issues with version 28.
Regards
Simon
Hi Simon, pleased the initial issue is resolved. For troubleshooting further I'd recommend this article as a good starting point: Troubleshoot bank feeds >
Regards
Andy
Thank you Andy
Hi Andy,
I looked at that guide but it seems to refer to earlier versions when everything worked fine. It has only been an issue for me since upgrading to version 29 with the new bank feeds tab.
Regards
Simon
Hi Simon, thanks for coming back, at this stage I would recommend contacting Sage Technical Support so they can look at it further for you: Contact details for Sage Technical Support >
I hope they can get to the bottom of the issue for you.
Andy
I have the same problem. Sage keeps crashing while posting from bank feeds.
*Community Hub is the new name for Sage City