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Sage 50 Accounts

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Install your software Issues logging in after running latest upgrade

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Issues logging in after running latest upgrade

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Posted By Carolyn Swann 7 months ago

One of our PC's cant log in to Sage after updating. It says one of us is logged in to the previous version. i cant get into a previous version to log out as I've already updated the software.

Any help appreciated.

Thank you

0 Andy Rickeard 7 months ago

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Hi Carolyn,

Thanks for using Community Hub.

The following article explains how to refresh the Queue.dta file, this file holds a list of who is logged on to the software. If you follow the steps that will resolve the issue: Refresh the queue.dta file >

If this helps, please click Verify Answer.

Regards,

Andy
Sage UKI
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