Hi Angela,

Thanks for using Sage City.  

There are 3 levels of Sage Cover available:

 - Sage Cover Online Support

 - Sage Cover Extra Support

 - Sage Cover Premium Support

You can read more about the options and what they offer in the following Knowledgebase article: Sage Cover Support >

If this helps, please click Verify Answer.

Regards,

Andy
Sage UKI