SAGE 50 Accounts v30.0 update

So since doing the V30 update on 15/2/24 i havent been able to work on SAGE.

Initally everything had a lag, between data fields was fine but between modules eg Suppliers / Customer / Bank etc a 2 minute delay OR froze then threw me out.

Have spoken to everyone and their friends at SAGE and apparently its;- insufficient RAM, Antivirus, Firewall, my IT Settings and then 'sorry there is nothing else we can do'

I have uninstalled and re-installed on another PC, changed all settings and a 2 min lag is ongoing PER ACTION 

Also getting this message:-

SAGE remain adamant its my IT but all was fine until the update and errors happening in their programme,

Anyone out there know anything???  I'm at my wits end now!  

  • 0

    Hi C Woody,

    Thanks for using Community Hub.

    Can I check how your system is configured? Which operating system are you using and is Sage 50 Accounts installed on a single PC with the data held on the same computer, or is it run across a network with the data on a server?

    Before you upgraded, did the data check return no errors? 

    One other quick check, in Sage 50 Accounts, if you open the demo data (File > Open > Open DemoData) can you navigate / save transactions in that dummy company without issue?

    Regards,

    Andy
    Sage UKI