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C Woody

SAGE 50 Accounts v30.0 update

Posted By

So since doing the V30 update on 15/2/24 i havent been able to work on SAGE.

Initally everything had a lag, between data fields was fine but between modules eg Suppliers / Customer / Bank etc a 2 minute delay OR froze then threw me out.

Have spoken to everyone and their friends at SAGE and apparently its;- insufficient RAM, Antivirus, Firewall, my IT Settings and then 'sorry there is nothing else we can do'

I have uninstalled and re-installed on another PC, changed all settings and a 2 min lag is ongoing PER ACTION 

Also getting this message:-

SAGE remain adamant its my IT but all was fine until the update and errors happening in their programme,

Anyone out there know anything???  I'm at my wits end now!  

Parents
  • 0

    Hi C Woody,

    Thanks for using Community Hub.

    Can I check how your system is configured? Which operating system are you using and is Sage 50 Accounts installed on a single PC with the data held on the same computer, or is it run across a network with the data on a server?

    Before you upgraded, did the data check return no errors? 

    One other quick check, in Sage 50 Accounts, if you open the demo data (File > Open > Open DemoData) can you navigate / save transactions in that dummy company without issue?

    Regards,

    Andy
    Sage UKI

Reply
  • 0

    Hi C Woody,

    Thanks for using Community Hub.

    Can I check how your system is configured? Which operating system are you using and is Sage 50 Accounts installed on a single PC with the data held on the same computer, or is it run across a network with the data on a server?

    Before you upgraded, did the data check return no errors? 

    One other quick check, in Sage 50 Accounts, if you open the demo data (File > Open > Open DemoData) can you navigate / save transactions in that dummy company without issue?

    Regards,

    Andy
    Sage UKI

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No Data

*Community Hub is the new name for Sage City