Storm Debi caused power cut whilst working from home. This caused loss of internet etc. for my Sage50 Cloud Accounts.
Now that the connection has been restored, I am trying to "upload data" that had been processed on another laptop in the office whilst my internet was down. I keep getting the message ACCESS DENIED "You cannot access Upload to Remote Data Access because Dazzler is logged in on machine DESKTOP-G4JIQKS_19956." Even though that laptop is logged off and shut down - I definitely know that my colleague is not logged in! Currently I am able to get onto sage but only working offline! If anyone can help shed any light on what I can do that would be a great help!