Previously reconciled payment now appearing as unreconciled

Question

A payment that was included in a reconciled bank statement has now appeared as unreconciled. I tried editing the transaction to flag as reconciled, but receive a warning that the opening bank balance will be affected. But the opening balance is correct as showing in the latest reconciliation. How can I remove the transaction from the reconciliation list?

Andy Rickeard · Accepted Answer

Hi Roger,

Thanks for using Sage City, I'm sorry a reply to your query wasn't forthcoming more quickly.

The transactions have been downloaded once through bank feeds so can't be downloaded again. You don't need to re-enter anything as the transactions are already there as advised, you would simply need to complete a manual Bank Reconciliation to move the transactions from unreconciled to reconciled.

Regards

Andy

Sage UKI

Sage 50 Accounts

Previously reconciled payment now appearing as unreconciled

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