We have ha some reports of this happening on some PCs where the compatibility mode has been incorrectly set on the EXE. If you open Windows Explorer and navigate to C:\Program Files (x86)\Sage\Accounts (or to which ever folder you installed Accounts to if you did not use the default location). In the locate the file SBDDesktop.exe, right click on it an select properties. In the properties dialog go to the compatibility tab, uncheck the box 'Run this program in compatibility mode for' and click on OK.

Hopefully that will sort your problem

We have ha some reports of this happening on some PCs where the compatibility mode has been incorrectly set on the EXE. If you open Windows Explorer and navigate to C:\Program Files (x86)\Sage\Accounts (or to which ever folder you installed Accounts to if you did not use the default location). In the locate the file SBDDesktop.exe, right click on it an select properties. In the properties dialog go to the compatibility tab, uncheck the box 'Run this program in compatibility mode for' and click on OK.

Hopefully that will sort your problem

Thank you Darron

This has solved the problem.

Best Regards

Julie