Thanks James

Thank you for the additional information PJW.

I've given it another try and Sage 50cloud Accounts v28 seems to install correctly for me when using a mapped drive as the Documents location, however, like you've shown there, I've been able to recreate the issue in Sage 50cloud Payroll v28 and it does indeed throw an error. I shall get this information passed across to the Payroll product development team.

With this configuration the installation seemed to work. So it appears that the issue is with a mapped network share not a network share per se.

You can see that the nework share is a VMWare construct that creates a local drive Z but that works in every other instance. I'm running the install this way to see what happens. I get this error which occurs perhaps a dozen times.

I now change the network location as below and attempt installation again. Will post again in a moment.

Hello James. I'm starting the install of V28.00.335 with the network configuration.