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When there are unallocated credit notes or payments on account for a customer, allow these to be allocated to invoices during the DD request process.
When multiple invoices for the same customer are due on the same day, allow them to be combined into…
Sent to GoCarless :- had a situation recently where I was trying to find out how to edit a payment request that was "pending submission". I was told that the only thing I could do was to cancel the payment request. If that's the case what is the EDIT…
Hi,
We have two companies in Sage, one of which has been signed up to GoCardless for quite some time and has been integrated, collecting money fine. We've just signed up for GC with our other company, the setup is complete with GC but when I try to…
We generate invoices using SDO and only take direct debit payments for certain invoices (recurring monthly fees). We can not get any sort of report to be able to match customers with mandates to our own systems. Mandate references don't appear to be available…
Hi there, we have recently started using GoCardless to collect direct debit payments for our customers.
I understand how to collect a direct debit payment from a customer by highlighting the account and selecting the 'Request DD Payment' option however…