Welcome to the Sage 50 Accounts UKI Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
The communications tab is cumbersome to use - you have to tab to add three lines in the description box, you cannot see the activity whilst adding a communication, and you cannot link a promised payment/dispute/communication to a transaction.