Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
The new release includes software enhancements to improve your experience. As usual the update is initially be optional before it becomes mandatory.
To help you install the update use our easy to follow guide. Once you install the update, you no longer…
Sage 50 Payroll v30.01 We're working on a new software update, v30.01, which we'll release in early May. This update includes software enhancements to improve your experience using the software.
We'll let you know via email and in product messaging…
Normally, week 53 occurs if your regular pay date for weekly, fortnightly or four weekly paid employees falls on 5 April. This is because the number of days in the tax year doesn't divide into a whole number of tax weeks.
However, in the 2023/2024 tax…
When you log in to your software, you may see a reCaptcha window. In some cases, when you complete this security check your software closes unexpectedly.
This issue is currently being investigated and updates will be added to the following article:…
With a multi company licence in Sage 50 Payroll, you can process payroll for more than one company in your software.
This is useful to easily access multiple different company datasets, or if you want to view an old backup of your company data without…
When you take on a new employee, you need to create an employee record for them in Sage 50 Payroll. We take you through this in our handy guide how do I add a new employee?
If you find you're unable to add a new employee there are some steps you need…
The latest version of the software is now available to download and it includes some great new features including:
Enhanced help and support within your software
Option to import employee details from Sage HR Online Services
New email version…
With a multi company licence in Sage 50 Payroll, you can access and process payroll for more than one company in your software.
Typically this is useful to easily access multiple different company datasets, or if you want to easily view an old backup…
When you go to add a new employee in Sage 50 Payroll you may find this option is unavailable. This can occur for a number of reasons.
One of these is that you've reached your employee licence limit. This limit is the total of current employees and current…
When you go to add a new employee in Sage 50 Payroll you may find this option is unavailable. This can occur for a number of reasons.
Don't worry though, find out what to check in our guide Unable to create a new employee record in Sage 50 Payroll and…