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LGil

Online Payslips

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Posted By

Hi,

Using online payslips - if an employee wants to change their emails address, do the previously uploaded online documents delete or can you just go into the details amend the email address and do the same in the Sage 50 Payroll software.

We are having an issue where the company email address has changed and employees are forgetting which email address to use to log into their online account.

I'm trying to see if there is an option to control and update in the Online services platform rather than having to delete all existing records and re uploaded for the new email correspondence.

Any advice would be really appreciated.

Regards

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    SUGGESTED

    Hi!

    Thanks for using Sage City

    In this scenario, you would need to delete the employees from the portal, change the email address in the analysis tab of the Employee Record, and then reupload historical payslips. This would then create a brand new profile, with the new email address!

    Kind Regards

    Dan Poole

    Sage UKI

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  • 0
    SUGGESTED

    Hi!

    Thanks for using Sage City

    In this scenario, you would need to delete the employees from the portal, change the email address in the analysis tab of the Employee Record, and then reupload historical payslips. This would then create a brand new profile, with the new email address!

    Kind Regards

    Dan Poole

    Sage UKI

Children

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