Pre-update report 'Too many users'

SUGGESTED

This is an intermittent issue when doing reports.  Sage warns that too many users have been selected, and some need to be removed.  It doesn't matter how many are selected initially, you can do it again but add an additional user and then remove that user when prompted and it will work.  You now have a report with the original number of users!  This is for a client, not a massive issue but still frustrating for him.

Any ideas?

Thanks,

Stuart.

  • 0
    SUGGESTED

    Hi Stuart,

    Thanks for using Sage City Slight smile

    I notice this query has slipped through without a community response, sorry for the late reply but I thought I’d pop something back to you :)

    This sounds a lot like the error "Reduce the number of employees in the Report selection" as opposed to users. If this is the error, please see our Help Centre page for information on a resolution :) if this is not the error and it remains an issue, please get in touch with us.

    If this has answered your question please click More > Verify Answer.

    Regards,

    John Howells
    Sage UKI