Hi Georgina,

Thanks for using Sage City 

I notice this query has slipped through without a community response, sorry for the late reply but I thought I’d pop something back to you :)

This is most often caused when the auto-update function has not been able to update its files correctly. Where an older update is prompted than what is already installed, please run through the steps in our Help Centre page for a resolution.

If this has answered your question please click More > Verify Answer.

Regards,

John Howells
Sage UKI