Sage 50cloud payroll V26.01.105 update

Question

Hi, 
 
 Could someone help me with updates. 
 
 I have a software update waiting to install, however, it is V26.02.105. My version number is showing as 27.01.105. 
 I am abit confused as to what this update is for if i am on V27. This wouldn't be for the license would it? This is 25.09.205. 
 
 Could someone advise? 
 
 Many thanks 
 .

John Howells · Answer

Hi Georgina, 
 Thanks for using Sage City 
 I notice this query has slipped through without a community response, sorry for the late reply but I thought I&rsquo;d pop something back to you :) 
 This is most often caused when the auto-update function has not been able to update its files correctly. Where an older update is prompted than what is already installed, please run through the steps in our Help Centre page for a resolution. 
 If this has answered your question please click More > Verify Answer. 
 Regards, John Howells Sage UKI

Sage 50 Payroll

Sage 50cloud payroll V26.01.105 update

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