New Online Services

SOLVED

You advise that you are "helping" us to switch to the new Sage HR Online Services, according to your e-mail today. Thanks but we are quite happy with the existing one. It's "still free" but will it be so in the future?

Why do you find it necessary to switch off e-mail notifications to employees? This is very useful to them and gives them a window of opportunity for them to view their payslips and notify us of any errors, before payroll is finalised. Creating an announcement is all well and good but it's one more task to remember to do when presently it's automatic.

We have two payrolls, weekly and monthly, and different staff members who work with them. Why is it still not possible to set up different profiles in the online set up to keep the two employee databases and information apart?

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    SUGGESTED

    Hi Jon,

    Thanks for using Sage City Slight smile

    I notice this query has slipped through without a community response, I apologise for the late reply but I thought I’d pop something back to you.

    I'm sorry you've found issues with the move over to SageHR payslips. There are no plans or communications I have seen indicating SageHR payslips will become chargeable, all indications I have at present are that it remains a part of your subscription in the same way as the prior online payslips portal.

    Using Announcements would be the means to send out that notification email, we are gathering feedback on the use of SageHR payslips so I will ensure your comments on both this and on setting up profiles reach my colleagues.

    If this has answered your question please click More > Verify Answer.

    Regards,

    John Howells
    Sage UKI

  • +1 in reply to John Howells
    verified answer

    I see the new v28 update has re-instated the automatic email notification sent to employees when their payslips have been uploaded. Thank you for listening.