Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
We are running Sage Payroll 50, but its crashing after we login, uninstalled, reinstalled, cleared entries from regedit. Still picks up old install details (config file) but still crashes. Any help?
Thanks.
We are running Sage Payroll 50, but its crashing after we login, uninstalled, reinstalled, cleared entries from regedit. Still picks up old install details (config file) but still crashes. Any help?
Thanks.
Hi Stephen,
Thanks for using Community Hub.
I'd suggest following this article as a starting point: Software closes when trying to log in to a company >
If the problem persists, I'd then recommend contacting Sage Technical Support so they can troubleshoot and narrow the problem down, typically they'll want to know where the data is held, if more than one company is used / affected, does the demonstration company open?
Sage Technical Support >
Regards,
Andy
Sage UKI
Hi Stephen, we've not had these issues for some time now....touch wood! I seem to recall we ended up having to uninstall and reinstall sage accounts 50 as well as payroll to find a resolution as they shared some files? Please don't take this as technical advice but if you're using sage accounts, it might be an venue worth exploring. The most frustrating thing throughout was that Sage didn't want to know and blamed our environment the whole time...in the end it wasn't our environment at all!
*Community Hub is the new name for Sage City