ebanking screen mess

SUGGESTED

When I've always done ebanking, the screen has always looked like this:

with black boxes hiding the text - I can select the radio buttons, but

  1. I've no idea what I've selected;
  2. the black boxes stay quite happily there obscuring the text.

By using the default option the ebanking works, but it would be nice to know what I've actually selected and what the other options are.

Is this a program bug, or should I worry about my data?